Business Performance Management (BPM)

Concept and definition

Business Performance Management (BPM)

What is Business Performance Management (BPM)?

Business Performance Management (BPM) is a methodology used to measure and improve the financial, operational and strategic performance of a business. BPM uses business intelligence and data analytics technologies to collect and analyse information from various areas of the business, including finance, sales, marketing, human resources and operations.

BPM focuses on defining objectives and aligning the company's strategy with its performance management. The methodology is divided into several processes, including defining objectives and strategies, collecting and analysing data, monitoring and evaluating performance, and implementing measures to improve performance.

Artificial intelligence and machine learning are becoming increasingly important tools in BPM, as they make it possible to analyse large amounts of data and generate valuable insights for business decision making. Artificial intelligence models can also help identify patterns and trends in data, which can be useful for detecting performance issues and opportunities for improvement.

« Back to glossary

Do you want to get in touch?

CDRs contain data that a telecommunications company collects about phone calls, such as time and length of call. This data can be used in analytical applications.
Fill the form
Share:
Differences between a traditional CRM and an intelligent CRM

Today we are going to explain the differences between a traditional CRM (Customer Relationship Management) and an intelligent CRM by applying technology that [...]

Read More »
Automation and rapid deployments via SaaS

One of the decisions faced by a company that needs an IT infrastructure is the choice of where to locate this infrastructure and where to install it.

Read More »
What is chargeback? Find out how it affects your business

Chargeback refers to refunds that occur when, at the request of a cardholder, the bank requests a refund on his or her behalf [...].

Read More »
6 Advantages of cloud services

The massive implementation of cloud services in companies has transformed the way in which business transactions were carried out, since it has [...]

Read More »
See more entries
© Gamco 2021, All Rights Reserved - Legal notice - Privacy - Cookies