Chatbot

Concept and definition

Chatbot

What is Chatbot?

A chatbot is a computer programme designed to interact with users through natural language conversations. Chatbots are commonly used in customer service, marketing and other applications where it is necessary to provide information or assistance to users quickly and efficiently.

Chatbots rely on artificial intelligence and machine learning technologies to process natural language and provide relevant answers to users' questions. They can be designed to answer specific questions, perform simple tasks, provide recommendations or even hold informal conversations with users.

Chatbots can be deployed on a wide variety of platforms, including websites, mobile applications, instant messaging and social networks. They can also be programmed to learn and improve over time, through feedback and interaction with users.

« Back to glossary

Do you want to get in touch?

CDRs contain data that a telecommunications company collects about phone calls, such as time and length of call. This data can be used in analytical applications.
Fill the form
Share:
What is an ERP? Functions and why a company should have it

ERP stands for Enterprise Resource Planning and is a computerized planning and business management system capable of integrating the information [...]

Read More »
Artificial intelligence to build customer loyalty

In today's oversaturated information market, it is becoming increasingly difficult to retain users. For companies, competition is increasingly [...]

Read More »
12 Sectors with the greatest potential for entrepreneurship

Business opportunities are everywhere and many times we do not know which are the sectors with the greatest potential for entrepreneurship.

Read More »
Qualified lead generation for new customer acquisition using AI

Today we are going to talk about the generation of qualified leads for the acquisition of new customers through AI. At Gamco, we develop software based on [...]

Read More »
See more entries
© Gamco 2021, All Rights Reserved - Legal notice - Privacy - Cookies