Digital assistants are software programs designed to interact with users and perform tasks on their behalf by interpreting natural language. These programs use artificial intelligence and natural language processing techniques to understand and respond to user requests and questions.
Digital assistants are common on mobile devices and are used to perform a wide range of tasks, such as answering questions, scheduling reminders, sending text messages, performing online searches and playing music. Popular examples of digital assistants include Apple's Siri, Google's Google Assistant, Amazon's Alexa and Microsoft's Cortana.
In addition to consumer digital assistants, there are also digital assistants designed for business applications and online services, such as chatbots and automated customer service systems. These digital assistants can be programmed to perform specific tasks and provide information and support to users in an automated and efficient way.
Churn, or customer churn rate, is a constant challenge for today's businesses. The ability to retain customers is a constant challenge for today's companies.
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