CRM is the abbreviation for Customer Relationship Management. It is a term used in business and refers to a strategic approach that companies use to manage and analyse interactions and relationships with their customers.
In the context of artificial intelligence and machine learning, CRM can be used to improve the customer experience by analysing customer interaction data and personalising interactions to suit customer needs and preferences. Artificial intelligence and machine learning can help companies identify patterns in customer behaviour and predict future customer needs and wants, which can improve the efficiency of interactions and increase customer satisfaction.
There is a broad consensus among executives of the world's leading companies about the impact that artificial intelligence is going to have on business and [...]
Read More »Industry 4.0 is the name given to the fourth industrial revolution, which is characterized by the inclusion of advanced technologies in production processes.
Read More »5 Big Data challenges can be highlighted which are defined as V (volume, velocity, veracity, variety and value). R. Narasimhan discussed 3V with [...]
Read More »Artificial Intelligence (AI) technologies are currently being used in companies to transform business processes, drive innovation and improve the quality of life of their [...]
Read More »
