Industry 4.0 is a concept that refers to the fourth industrial revolution, characterised by the digitalisation and automation of industrial production processes through the application of information and communication technologies, such as artificial intelligence, machine learning, the internet of things, robotics and cloud computing. Industry 4.0 seeks to improve the efficiency, productivity, quality and flexibility of industrial production, as well as to promote product customisation and the reduction of costs and production times. Artificial intelligence and machine learning are key tools in Industry 4.0 for automated decision-making, predictive maintenance and optimisation of production processes.
In today's digital age, online customer reviews and comments have become a key factor influencing purchasing decisions.
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